Terms and Conditions for SierraViva Treks
Welcome to SierraViva Treks. These Terms and Conditions govern your use of our online platform and the services provided by SierraViva Treks. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By accessing and using our site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. SierraViva Treks provides guided hiking tours, custom trekking itineraries, adventure travel planning, eco-tourism experiences, and group and corporate hiking events. These terms apply to all visitors, users, and others who access or use our services.
2. Services Provided
SierraViva Treks specializes in outdoor recreation and tourism. Our services include, but are not limited to:
- Guided hiking tours in various natural environments.
- Development of custom trekking itineraries tailored to individual or group preferences.
- Comprehensive adventure travel planning, including logistics and safety considerations.
- Eco-tourism experiences focusing on sustainable and responsible travel practices.
- Organization of group and corporate hiking events.
Specific details for each service, including pricing, duration, and inclusions, will be provided at the time of booking.
3. Booking and Payments
- Reservation: All bookings are subject to availability and confirmation. A deposit or full payment may be required at the time of reservation.
- Payment: Payments can be made via methods specified on our platform. Full payment is generally required before the commencement of the service, unless otherwise agreed upon.
- Pricing: All prices are quoted in Euros unless otherwise specified and are subject to change without prior notice.
4. Cancellations and Refunds
- Client Cancellations: Cancellation policies vary depending on the specific service booked. Details will be provided during the booking process. Generally, cancellations made within a certain period before the service date may incur a penalty or result in forfeiture of the deposit.
- SierraViva Treks Cancellations: In rare circumstances, SierraViva Treks may need to cancel a service due to unforeseen events such as extreme weather conditions, natural disasters, or insufficient participation. In such cases, clients will be offered an alternative date or a full refund.
5. Participant Responsibilities
- Health and Fitness: Participants must ensure they are in suitable physical condition for the chosen activity. SierraViva Treks advises consulting a medical professional before engaging in strenuous outdoor activities.
- Equipment: Participants are responsible for bringing appropriate personal gear as recommended by SierraViva Treks.
- Adherence to Instructions: Participants must follow the instructions of their guides and adhere to safety guidelines at all times.
- Environmental Respect: Participants are expected to behave in an environmentally responsible manner, respecting local flora, fauna, and cultural heritage.
6. Limitation of Liability
Sierra Viva Treks exercises all reasonable care in providing its services. However, participation in outdoor activities involves inherent risks. Sierra Viva Treks will not be liable for any personal injury, death, property damage, or other loss, direct or indirect, arising from or in connection with the use of our services, unless caused by our gross negligence. We strongly recommend that all participants obtain appropriate travel and health insurance.
7. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of SierraViva Treks or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission from SierraViva Treks.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Granada, Andalusia, Spain.
9. Changes to Terms
SierraViva Treks reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new Terms and Conditions on this page. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: SierraViva Treks, 2847 Camino de la Sierra, Floor 3, 18009 Granada, Andalusia, Spain
- Phone: +34 958 741 362
- Email: info@sierravivatreks.com